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Return Policy

Refunds And Returns:

You can return any of our products for a full refund or exchange for any reason within 30 days of the purchase date. 

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval of your refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.

 

Exchanges:

You can exchange any of our products for another product for any reason within 30 days of the purchase date. If there is a price difference, it will be either deposited or withdrawn from the original method of payment, unless you have discussed other means of payment with us. Note: The time it may take for your exchanged product to reach you, may vary depending on where you live. We always do our best to provide you with very fast delivery times.

 

Late Or Missing Refunds:

If you haven't received a refund yet, please begin by checking your bank account for pending deposits because there is often some processing time before a refund is posted. If you don't see the refund in your bank then contact your credit card company, it may take some time before your refund is officially posted. If you've done all of this and you still have not received your refund, please contact us by email info@vent-works.com or phone 1-800-506-7090.

 

Shipping Address: 

To return your product, you should mail your product to: 
Vent Works 
322 Wells Street 
Greenfield, MA 01301


Thanks, 
Vent Works